RACKWISE provides data center infrastructure management software specifically developed to meet the diverse needs of data centers and enterprise IT infrastructure environments.

What is RACKWISE

Since 2005 RACKWISE has been a pioneer and leader in software development in the emerging market called Data Center Infrastructure Management (DCIM). RACKWISE DCiM Xtm software is used throughout the world to help businesses manage and measure their data centers’ operational capacity, efficiency and optimization.

RACKWISE offers its award winning software named RACKWISE DCiM Xtm which provides a well designed and comprehensive suite of features.

RACKWISE DCiM Xtm is leveraged by more than 150 customers worldwide to track, manage, measure, plan, optimize and reduce operational costs for operating their data centers and Enterprise IT infrastructures.

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RACKWISE DCiM Xtm

RACKWISE DCiM Xtm provides the information crucially required for making informed and critical decisions from within a centralized environment where facility engineering disciplines, IT engineering disciplines, and business management disciplines all converge within a common framework. By empowering facility engineers and IT engineers to work within the system and within their area of expertise, the most common communications gap (between Facilities and IT) becomes closed and business managers becomes dynamically aware of the efficiency, opportunity, capacity, and cost for their enterprise and data center operations without having to translate either of the technical disciplines.

Real-World, Real-Time Monitoring

RACKWISE DCiM Xtm provides an unlimited and unrestricted real-time monitoring capability for measuring critical information such as power, current, temperature and other elements from a broad range of devices including servers, switches, power equipment, smart power-strips, dedicated sensors, and other devices by leveraging industry standard communication protocols that are built into RACKWISE DCiM Xtm.

Open Architecture, Streamlined Integrations

It is critical that any DCIM solution you choose be able to communicate and share data readily with the other critical systems with your infrastructure. Your ITIL systems, CMDB systems, Building Management Systems, Workflow processes may have taken many years to perfect for your unique environment. RACKWISE DCiM Xtm is designed to add value, not take it away. Your existing investments and process improvements may be incorporated into your RACKWISE DCiM Xtm solution, through our optional Certified Integration Connector which provide the codebase and baseline platform for all integrations to build upon.

Customer License Options and Implementation Flexibility

RACKWISE provides customers with a variety of deployment options that allows them to choose the model that best suites their business needs and requirements:

  • RACKWISE DCiM Xtm Enterprise Perpetual License: This option includes all product features as a one-time license fee for perpetual software license. The license cost is based on the number of sites managed by the software and the number of concurrent users. Annual software maintenance and tech support is required which provides twelve (12) months of software patches, enhancements, all new features that we add to the product, as well as product technical support. The software is installed and configured at your facility on a server or virtual machine that your team provides.
  • RACKWISE DCiM Xtm Enterprise Annual Subscription License: This option includes all product features as above, but is structured as twelve (12) month recurring license subscription. The license cost is based on the number of sites managed by the software and the number of concurrent users. Annual software maintenance and technical support is included in the subscription cost and provides software patches, enhancements, all new features that we add to the product, as well as product technical support. The software is installed and configured at your facility on a server or virtual machine that your team provides. This option allows customers to leverage their operational expense budget versus capital expense budget.
  • RACKWISE DCiM X OnDemandtm: This is our Software as a Service (SaaS) offering that is particularly beneficial to small and medium environments where real-time monitoring or integrations with other internal systems including configuration management database (CMDB), building management system (BMS), or other systems inside your internal environment are not crucial to your requirements. Designed to provide the same award-winning suite of features and reporting for smaller enterprises with typically a single location with fewer than 50 racks, the annual subscription license cost is based on the number of racks and users of the system. This service his hosted in our Cloud environment therefore no additional hardware or software investment is requirement. Annual technical support is included in the annual subscription cost.
  • RACKWISE DCiM Xtm Turn-Key Implementation: Key to the success of launching your DCIM solution comes from ensuring that the solution is configured properly, that your floorplans and existing data are imported properly, and that your users are trained properly. All quotations, regardless of the option you desire, will include baseline turn-key professional services to ensure you the fastest time to value in the DCIM industry. Our typical turn-key project engagements are completed within three to four weeks.

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